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Front Desk Coordinator

PublishedPublished: 6/14/2022
Travel & Tourism

Job Description

Job Description

Robert Half's client is looking for a Front Desk Coordinator to support daily front office operations for a long-term temporary position based in Walnut Creek, California. This onsite role requires someone who can create a welcoming experience for visitors while managing phone traffic, administrative tasks, and customer inquiries effectively. The ideal candidate is organized, resourceful, and able to stay composed in a fast-moving setting. This opportunity follows a Tuesday through Saturday schedule.


Front Desk Coordinator Responsibilities:

• Welcome visitors and customers in a courteous and attentive manner, ensuring a positive first impression at the front desk

• Manage incoming phone calls, route them to the appropriate contacts, and relay accurate messages when needed

• Research and provide information to customers to help address questions and resolve routine concerns

• Sort, distribute, and process incoming and outgoing mail in a timely and organized way

• Enter information into internal records with accuracy and maintain up-to-date documentation

• Organize, update, and maintain departmental files so materials are easy to access

• Support invoice coding and other basic administrative tasks as assigned

• Handle multiple priorities throughout the day while maintaining strong customer service standards


If you are interested in this Front Desk Coordinator role, please apply today!

• Previous experience in a receptionist, front desk, or customer-facing administrative role
• Ability to communicate clearly and professionally in person and over the phone
• Strong data entry skills with close attention to accuracy and detail
• Comfortable assisting upset customers with patience, empathy, and a solution-oriented approach
• Proven ability to manage several tasks at once in a fast-paced onsite environment
• Solid organizational skills for handling files, mail, and routine office documentation
• Availability to work onsite Tuesday through Saturday on an open-ended contract assignment

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