Job Description
Job DescriptionWe are looking for a Customer Service Representative to join a manufacturing team in California. This contract opportunity with potential for a permanent position is ideal for someone who enjoys supporting customers, managing order details, and working closely with internal departments in a fast-paced onsite environment. The right candidate will bring strong communication skills, accuracy in administrative tasks, and confidence using basic computer applications such as Word and Excel.
Responsibilities:
• Process customer purchase orders accurately and prepare associated documentation for timely fulfillment.
• Partner with production, inventory, and scheduling teams to confirm item availability and coordinate delivery timelines.
• Arrange outbound shipments and maintain shared scheduling tools with current order and delivery information.
• Respond to customer questions professionally by phone, email, and in person while providing clear service updates.
• Support day-to-day administrative tasks such as data entry, document organization, and record maintenance.
• Provide light reception coverage by welcoming visitors and routing incoming calls to the appropriate contacts.• Previous experience in customer service, order processing, data entry, or general office support.
• Comfortable using computers and standard business software, including Microsoft Word and Excel.
• Strong attention to detail with the ability to manage information accurately and efficiently.
• Effective verbal and written communication skills for working with customers and internal teams.
• Ability to work onsite in a collaborative, team-focused environment.
• Manufacturing industry experience is helpful, though not required.