Customer Service Rep - CSR - Saturdays
Job Description
Job DescriptionDescription:
CUSTOMER SERVICE REP - Tuesday - Saturday
Kilter Termite and Pest Control is hiring Customer Service Representatives.
Position Summary:
- We will train you!
- This is a Tuesday - Saturday position
- Answer calls
- Schedule appointments & jobs
- Collect payments
- Input customer information & remote deposits
- Follow company policies and guidelines in assisting both external and internal customers
Principal Duties and Responsibilities:
- Answer Customer's calls and questions
- Respond to technicians' needs
- Schedule appointments for Inspectors/Technicians
- Works closely with all Managers to ensure open communication and outstanding customer service is delivered consistently.
- Document Accounts Receivables and follows up on outstanding invoices for collections.
- Other duties assigned
Why Choose KILTER TERMITE & PEST CONTROL
- People oriented Company Culture
- Weekly pay with Direct Deposit
- Paid Holidays
- Paid Time Off
- Sick Pay
- 401k Plan (Matching)
- Medical Insurance
- Dental Insurance
- Vision Insurance
Job Type: Full-time
Salary: $18.00 - $25.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Tuesday - Friday 9am-6pm
- Saturday - 7am-4pm
Supplemental pay types:
- Bonus pay
Requirements:
Job Qualifications and Skills:
- High School Graduate.
- Must have phone experience, outbound calls & heavy inbound calls.
- Must have a strong attention to detail.
- Must be proficient in the English language.
- Must be tactful, considerate and courteous to all customers and coworkers.
- Must possess an ability to achieve and deliver a high level of customer satisfaction..
- Must have the ability to multi-task.
- Previous Account Receivable and Collection experience is a plus, but not required.
- Willingness to work and ready to learn.