ER Patient Access Representative

Job Description

Job Description

Must-haves

-2+ years experience in patient access registering patients

-2+ years experience with different insurance verifications and eligibility (IPA's, PPOs, HMO's, Medicare, etc)

-Experience with an EMR Software

-HS Diploma

-Flu shot required during onboarding

Pluses

-Experience with Epic

-Experience in a hospital setting or urgent care

Day-to-Day

An employer is looking for a Patient Access Rep in the Emergency Room setting. This individual will be cross trained on Patient Access activities for patients throughout the Medical Center for Inpatient, Outpatient, L&D, and/or Emergency Services. Patient Access Representatives facilitate a positive patient experience by managing tasks such as insurance verification, benefits determination, and financial clearance. They handle responsibilities across Patient Access, Scheduling, Pre-Registration, Financial Counseling, and more. Strong social skills are essential for effective communication with patients and clinical staff in a demanding healthcare environment. This will be on site with one weekend shift (every Saturday or every Sunday).

Physical Requirements

- Comfortable working in an emergency department setting around patients and potentially seeing or being around bodily fluids

- On your feet, consistently walking and standing for long periods of time

- Working in areas under construction and may be exposed to dust and noise

- Comfortable working at a desk, bedside, or on workstations on wheels

Available Shifts:

- Day: Start time anywhere between 6am-12pm (8 hour shift)

- Evening: start time between 12pm and 6pm (8 hour shift)

- Overnight: start time 10pm-12am (8 hour shift)

- 5 days a week, everyone works one weekend day, with a set schedule either every sat or every Sunday

- You will receive your shift schedule at least a week in advance

Pay: $25/hr

6+ month contract with potential for extension

Location: Los Angeles, CA 90048