Job Description
Job Description
We're hiring a Store Manager to run day-to-day operations at our Mission Viejo location. This is a hands-on role covering everything from identifying and pulling breakers, to helping customers on the phone and in person, to processing online orders. You'll start with a structured, several-week training period working directly alongside the owner, then take on full independent operation of the store.
Responsibilities
- Identify circuit breakers and related accessories (fuses, panels, disconnects, screws, blanks, etc.) by description or photo
- Answer customer phone calls and assist walk-in customers with purchases
- Process online orders (eBay, Pirate Ship) and prepare packages for shipping
- Process incoming inventory: cross-check against orders, clean, photograph, assign warehouse location, and put away
- Take product photos for online listings
- Use QuickBooks for basic invoicing, customer records, and estimates
- Reference and apply our internal pricing sheet for quotes and sales
- Maintain general upkeep of the store/office
- Eventually take on purchasing authority on behalf of the store (after training)
Skills
- Reliable, detail-oriented, and comfortable learning a large catalog of technical parts
- Strong customer service skills, in person and by phone
- Comfortable with basic computer systems (QuickBooks, eBay, email, Online payment processing, Google Drive); willing to learn new tools
- Electrical, industrial, or warehouse/parts experience a plus but not required — full training provided
- Able to work full-time, in-person at our Mission Viejo store/warehouse
Training
New hires complete a structured onboarding: starting part-time while shadowing, then moving to full-time with hands-on support, and reaching full independent operation with purchasing authority typically by week 6.
Schedule
Full-time, in-person, Mission Viejo, CA 7:30AM - 3:30PM Monday - Friday