Boathouse Attendant/Customer Service Representative
Job Description
Job Description
Jobs at Shoreline Lake!
Are you a hard-working, intelligent person who likes being outdoors and interacting with others? If so, we have the perfect job for you! We are looking for energetic individuals for multiple positions on the lake. Water sports Instructors, Dock Attendants, and Customer Service part-time/seasonal positions available for many different skill levels.
The Boathouse Attendant/Customer Service Representative provides essential support to recreational boaters, event attendees, and visitors by ensuring a safe and enjoyable experience on and around the water. This role involves maintaining a clean and efficient facility, overseeing boat and equipment readiness, and delivering excellent customer service during day shifts and weekend coverage.
Responsibilities
- Assist customers with boat rentals, equipment usage, and general inquiries
- Maintain boats including kayaks, canoes, motorboats, and sailboats for readiness and safety
- Inspect equipment regularly to ensure proper function and safety compliance
- Monitor facility safety and address potential hazards promptly
- Manage inventory of boats, equipment, and supplies
- Keep the boathouse and surrounding areas clean and organized
- Resolve customer issues efficiently and professionally
- Communicate effectively with team members and customers to enhance service quality
Preferred Qualifications
- Entry-level experience in customer service
- High school diploma or equivalent
- US Sailing Instructor Certification - Not Required
- CPR, First Aid, and AED Certification
- Strong skills in customer service and conflict resolution
- Effective communication and teamwork abilities
- Good time management and attention to detail
Required Skills
- Friendly personality who likes to interact with customers -
- Communication skills to relay safety information and instructions to help rst time customers
- Willingness to learn new skills-
- Customer Service focused
- Ability to stand for 4+ hours at a time
- Water sports experience not required but is a plus!
- First Aid/CPR- Certification required for respective instructional position (eg: US Sailing Small Boat instructor, WS instructor, ACA)
\nCompany Description
Waterfront Recreational Facility with Restaurant! Sailing/Windsurfing School! Summer Camps! In a nature preserve!
Company Description
Waterfront Recreational Facility with Restaurant! Sailing/Windsurfing School! Summer Camps! In a nature preserve!