Job Description
Job Description GYU-KAKU JAPANESE BBQ is hiring SALARY RESTAURANT MANAGER Ideal candidate must be able to work in a team-oriented environment, be self-motivated, strong leadership, thrive on achievement of goals, flexible, detail oriented. This position requires limited supervision from the GM. Essential Functions & DutiesGuest Focus:
- Creates and maintains an environment of hospitality and excellence in execution.
- Proactively seeks out and resolves guest concerns or issues and use such opportunities as development/coaching tools for hourly staff.
- Researches and makes recommendations to GM on methods for improving guest relations.
- Mentors and coaches hourly staff to ensure their focus is on building authentic guest relationships.
- Enhance customer satisfaction.
Leadership:
- Provides proper & detailed training for all hourly personnel.
- Handle employee issues such as tardiness, cell phone, attitude, language, etc.
- Facilitate FOH and BOH issues
- Provide proper training for new hires.
- Assist staff when busy (expedite or run food, pour water, bus tables, seat customers, etc.)
- Manages the performance of all assigned hourly staff members and others in the absence of the GM.
- Inspires staff daily to help foster morale.
- Effectively communicates the company’s standards and expectations in daily pre-shift meetings.
- Establishes a solid working relationship with the Kitchen staff to ensure unity between the back and front of house teams.
Quality of Operations:
- Execute company policies and procedures.
- Organize and conduct pre-shift and departmental meetings daily.
- Maintain all reservation systems and book to accommodate business demands.
- Maintain schedules, payroll and other administrative support to maintain food and beverage cost controls and inventory.
- Follows company-established procedures for tracking and processing labor dollars.
- Utilizes and accurately maintains all company established forms, binders & checklists.
Repair and Maintenance:
- Communicates facility maintenance repairs to GM.
- Provides a safe working environment for team members by maintaining the facility and ensuring equipment is in proper working condition.
Financial Results:
- Builds sales to maximize bottom line results.
- Achieves budgeted goals utilizing the company’s best practices.
- Maintains inventory levels following company established guidelines for ordering and receiving.
- Codes and approves daily and weekly invoices accurately utilizing the chart of accounts.
- Deposits cash & credit cards on daily basis and per the company’s established procedures.
- Follows company established procedures for accepting and handling all non-cash payments (I.E. trade scrip, discount coupons, promotion & administrative expenses, etc.).
- Maintains accurate records.
Qualifications
- At least 2 years progressive management experience within a full service, high volume, and corporate environment preferred.
- Associate’s degree or equivalent. BA/ BS in Hospitality/Restaurant Management preferred.
- Must be able to work 55 hours a week
- Proficient in MS Word, Excel, and Outlook. Experience with Aloha POS and MenuLinks systems
- Must excel in customer service.
- Must be able to work in a high-volume, fast-paced setting, prioritizing work assignments and managing multiple projects at one time.
- Requires strong and professional verbal and written communication skills.
Physical Demands Light work: Employee may be required to lift 20 pounds maximum with frequent lifting and/or carrying of objects weighing up to 10 pounds.
- Non-slip/non-skid shoes with closed toes
- Requires frequent bending and/or squatting and/or twisting
Benefits
- Generous bonus opportunity
- Compensation package based on experience
- Health Insurance
- Employee Discount
For more information about us, please visit our website www.gyu-kaku.com. ENRY JP CORP (DBA Gyu-Kaku Japanese BBQ) is an EQUAL OPPORTUNITY EMPLOYER.