Job Description
Job DescriptionOrder Management Associate – Level 9
Location: Lathrop, CA
Schedule: Monday–Friday, 7:00 AM–3:30 PM
Pay Rate: $21.50 per hour
Empire Workforce Solutions is seeking an experienced and detail-oriented Order Management Associate for an established warehouse operation in Lathrop, CA. This position plays an important role in supporting daily warehouse operations, maintaining inventory accuracy, monitoring order fulfillment, and ensuring operational goals are met.
Job Overview
The Order Management Associate will provide administrative and operational support across multiple warehouse departments. The ideal candidate will have strong computer skills, experience with Warehouse Management Systems (WMS), intermediate Excel knowledge, and the ability to work independently in a fast-paced warehouse environment.
Essential Duties & Responsibilities
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Serve as a Warehouse Management System (WMS) superuser, assisting with training warehouse associates and identifying, reporting, and resolving system issues.
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Support inventory reconciliation processes and maintain inventory accuracy.
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Provide administrative support by updating, maintaining, and monitoring information in warehouse systems.
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Monitor warehouse performance and ensure Service Level Agreement (SLA) goals are met.
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Create, process, and monitor high-priority orders.
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Process customer returns and communicate order-related issues with Customer Care.
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Audit, document, track, and report quality issues.
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Provide operational support to other warehouse departments as needed.
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Communicate warehouse activities, discrepancies, and operational concerns to leadership.
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Maintain a clean, organized, and safe work environment.
Qualifications & Requirements
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Experience working with Warehouse Management Systems (WMS).
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Comfortable using computer systems and business applications, including Google Docs.
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Intermediate Microsoft Excel skills, including Pivot Tables, VLOOKUP formulas, and reporting.
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Strong organizational skills and excellent attention to detail.
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Excellent written and verbal communication skills.
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Ability to work independently and manage multiple priorities.
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Ability to work under pressure in a fast-paced warehouse environment.
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Strong problem-solving and communication skills.
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Must follow warehouse safety, quality, and production standards.
Physical Requirements
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Ability to lift up to 50 pounds.
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Ability to push and pull utility carts and operate or use carts, dollies, and pallet jacks.
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Frequently stand, walk, push, pull, squat, bend, and reach.
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Comfortable performing repetitive physical tasks.
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Must be able to spend at least 50% of the workday on your feet.
Work Environment
This position combines administrative responsibilities with hands-on warehouse support. Candidates must be comfortable working in a fast-paced environment while maintaining accuracy, productivity, and attention to safety.
To Apply:
If you are interested and meet the qualifications. Please send your resume to manteca@empireworkforce.com or call 209-239-1180 for more information.
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\nCompany Description
Our goal at Empire Workforce Solutions is to enrich people’s lives by connecting them with meaningful employment. While our reach is nationwide, our recruiters have intimate knowledge of local markets, which allows us to find the ideal pairing of employer and employee.
As a visionary workforce solutions company, Empire understands the critical role work plays in life. We help individuals develop their careers through planning, coaching, training and optimized search and placement. We assist companies small and large to find the people who will take them to the next level and beyond.
At Empire, we believe everyone should be treated royally. Through our knowledge, expertise and state-of-the-art resources, we can help you navigate the complex and often overwhelming task of finding employees, or employment. With our specialty divisions, we have a team that will help you fulfill your needs.
Company Description
Our goal at Empire Workforce Solutions is to enrich people’s lives by connecting them with meaningful employment. While our reach is nationwide, our recruiters have intimate knowledge of local markets, which allows us to find the ideal pairing of employer and employee.\r\n\r\nAs a visionary workforce solutions company, Empire understands the critical role work plays in life. We help individuals develop their careers through planning, coaching, training and optimized search and placement. We assist companies small and large to find the people who will take them to the next level and beyond.\r\n\r\nAt Empire, we believe everyone should be treated royally. Through our knowledge, expertise and state-of-the-art resources, we can help you navigate the complex and often overwhelming task of finding employees, or employment. With our specialty divisions, we have a team that will help you fulfill your needs.