Program Manager - Healthcare Construction (Owner's Rep)

Published: 6/14/2022

Job Description

Our Company

Shoreline CPM Inc., where innovation meets a vibrant culture! As a growing, dynamic construction management company, we are dedicated to fostering a creative and inclusive environment. Our team is passionate about pushing boundaries, ensuring project success, and making a meaningful impact in our industry.

We are committed to building a workplace that is not only productive but also fun and engaging. From team lunches and social outings to professional development opportunities, we ensure that our employees feel valued and motivated. Our core values of stewardship and respect guide everything we do, shaping our approach to business and our relationships with clients and colleagues alike.

Join us at Shoreline CPM Inc. and be part of a team that is transforming ideas into reality in the field of construction management while enjoying a culture that celebrates everyone’s contributions. Together, we are redefining success and building a brighter future.

Job Summary

As a Program Manager, you will lead the delivery of a client program, coordinating multiple project teams from planning through completion to meet program objectives. You will serve as the primary point of contact for client program leadership, translating program priorities into clear, actionable direction for project managers and their teams. This role requires a strong, detailed understanding of every aspect of project delivery, so you can identify risk early, review project work, and guide teams through mitigation. You will also need a working understanding of both Shoreline's business and the client's business to drive consistent, high-quality delivery across the program.

Essential Duties & Responsibilities

Build trusted relationships with client program leads and stakeholders that support growth within the program.
Understand the client's program goals and priorities, and translate them into clear, actionable direction for project teams.
Establish program governance and manage stakeholders and users across the program.
Represent the Owner with AHJs, designers, contractors, consultants, and inspectors.
Deliver monthly program reports that roll up project status for client leadership.
Plan and sequence projects across the program from planning through completion, including design, construction, owner, and AHJ milestones.
Define project scopes and recommend the appropriate delivery methods for projects.
Manage program budgets, and review project budgets, forecasts, and schedules in detail.
Identify, quantify, and mitigate budget, schedule, and staffing risks across the program's projects.
Conduct regular project reviews to verify accuracy, risk, and drive continuous improvement.
Apply strong knowledge of construction, design, and consultant contracts to manage risk and ensure contract and internal compliance.
Bring strong segment expertise in design, construction, planning, and FF&E, and review project work for quality.
Coordinate procurement of designers, contractors, consultants, and Owner-furnished items, including medical equipment and FF&E.
Oversee design coordination, design reviews, and permitting across the program’s projects.
Promote a culture of safety and ensure project teams comply with Shoreline's safety program.
Manage project teams and direct reports, prioritizing work to meet program deadlines.
Coordinate staff assignments across the program's projects, participate in hiring, and conduct performance reviews for direct reports.
Manage program productivity, billability, and quality.
Apply and improve templates and standard practices across the program.
Track Shoreline's scope against the program contract, identifying out-of-scope work for amendment.
Support business development and growth within the client's portfolio through strong program delivery and proposals.
Mentor project managers and staff, and identify those ready for greater responsibility.
Stretch team members with challenging assignments, and model hustle and continued professional practice.

Ideal Candidate Will Have

Bachelor's degree in construction management, business administration, architecture, engineering, or a related field.
Minimum of 15 years of construction project management experience, including at least 3 years leading multiple projects or project teams.
Proven track record of delivering complex projects or programs as an owner's representative.
Strong, hands-on understanding of design, construction, budgets, schedules, contracts, and delivery methods at the program and project level.
Strong understanding of regulatory requirements, building codes, and AHJ processes.
Experience partnering with client program and executive stakeholders.
Demonstrated ability to mentor and develop project staff.
Strong financial acumen at the program and project level.
Strong analytical thinking, with the ability to align project decisions to program objectives.
Excellent written and verbal communication skills, including program reporting.
Excellent negotiation and conflict resolution skills.
Proficiency in project management software and tools (e.g., Procore, Trimble, Bluebeam, Primavera P6, Microsoft Project, Smartsheet, Excel).

Candidate Differentiators

Healthcare, life sciences, or complex occupied site project experience.
AIA, CCM, PE, or equivalent certification preferred.

Physical Requirements

Ability to walk, stand, and navigate uneven terrain for extended periods.
Ability to climb ladders and stairs, and access tight or confined spaces as required.
Ability to lift and carry materials and equipment up to 25 pounds.
Good vision and hearing to safely navigate construction sites and identify potential hazards.
Tolerance for working in various weather conditions, including heat, cold, rain, and dust.

Working Conditions

Flexible work environment with typical work schedule from 8:00 AM – 5:00 PM.
Ability to travel to various construction sites within the San Diego, CA area.
Ability to work in a fast-paced environment and handle high-stress situations.
May require occasional extended hours to meet project deadlines.

Why Shoreline?

401(k) plan with employer matching
Structured bonus plan
Comprehensive medical, dental, and vision coverage
Paid training and professional development
Generous PTO and holiday policy
Team lunches and outings (think tacos and golf)

Pay Range: The salary offered will be based on factors such as skills, experience, and education or training.

Disclaimer: This job posting is intended to describe the general nature and level of work performed by employees assigned to this position. It is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position.

Equal Employment Opportunity

Shoreline is committed to providing equal employment opportunities to all employees and applicants. Employment decisions are made without regard to race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), sexual orientation, gender identity or expression, national origin, ancestry, age, disability, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable federal, state, or local law.