Solar Operations Manager, Field Services

Published: 6/14/2022

Job Description

We are seeking an experienced solar professional to serve as the Solar Operations Manager. This individual will oversee all post-installation field support and customer service for existing commercial and residential solar systems across the NorCal region. In this role, you will lead a regional team of field service technicians, solar and roofing coordinators, and service administrators.

The Solar Operations Manager will divide their time between field leadership and working from the office on strategic operations:

Field Leadership: Directing field service teams, leading service delivery, monitoring performance, ensuring customer satisfaction, and maintaining strict compliance with safety and industry standards.
Operational Strategy: Driving continuous improvement by developing and managing departmental KPIs, forecasting service program expansion, and monitoring budgets to maximize operational efficiencies.

Qualifications & Requirements
To be successful in this role, candidates must possess:

Experience: 5+ years of solar service operations or solar field service experience, ideally within a technical environment.
Technical Competency: Demonstrated experience troubleshooting and supporting residential and commercial electrical systems, solar PV, energy storage, or comparable complex systems, including hands-on experience with both single-phase and three-phase power.
Operational Leadership: Proven track record managing service operations, including KPI tracking, technician productivity, scheduling, dispatching, resource planning, and continuous process improvement.
Team Development: Strong leadership skills with a "servant leader" mentality—capable of recruiting, training, mentoring, and motivating field professionals while maintaining accountability through timelines, quality standards, annual performance reviews, and disciplinary actions when necessary.
Skills: Strong communication and analytical skills.
Preferred Credentials: OSHA 30, NABCEP certification, PMP, and/or an active Electrical License are highly desired.

Compensation DOE plus medical, dential, vision, 401k and other perks.

If you are seeking to continue to grow in your career with an opportunity for advancement, while working with a progressive company that prides itself on quality and delivery, rewards those that work hard and has a fun culture, don't delay apply today!