Receptionist - State Farm Agent Team Member

Job Description

Job DescriptionBenefits:

• License reimbursement
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)
• Bonus based on performance
• Competitive salary

ABOUT OUR AGENCY:
I opened my agency in 2009 and currently lead a team of four. Before becoming a State Farm agent, I worked in luxury automotive sales, where I developed a passion for building relationships and delivering exceptional customer service. I grew up in South Florida but have called the San Francisco Bay Area home since the 1980s.

Our agency enjoys staying involved in the community by participating in neighborhood events throughout the year. We take pride in building strong relationships and maintaining the small-town feel that makes our community so special.

We offer health benefits, a 401(k), vacation and sick time, and a supportive environment where team members can grow professionally. For those with long-term career goals, this is a great place to develop the skills needed for future agency ownership.

Our culture is collaborative, customer-focused, and built around a genuine passion for helping others. I'm looking for someone who is dedicated, driven to grow, and excited about making a difference in people's lives. If your goal is to one day own your own agency, we'd love to help you get there.

ROLE DESCRIPTION:
Joshin Bruguera - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.