Job Description
Job DescriptionFOH Shift Lead at Winchester!
Are you passionate about creating memorable guest experiences and leading a team to success? Join us at our Winchester location in Los Gatos, CA, as our Front of House (FOH) Shift Lead! We're a welcoming café that values exceptional service, teamwork, and a positive atmosphere. If you're ready to take the next step in your hospitality career, we’d love to hear from you.
What You’ll Do
- Oversee daily front-of-house operations, including opening and closing duties.
- Coach, schedule, and support servers, baristas, and counter staff.
- Deliver warm, efficient customer service and confidently resolve any guest concerns.
- Maintain cleanliness, food safety, and health code standards to ensure a safe and welcoming environment.
What We’re Looking For
- 1-2+ years of café or restaurant experience, ideally with some lead or supervisory responsibilities.
- Strong communication and team-leadership skills to inspire and guide your team.
- The ability to stay calm and organized, even during busy rushes.
- Barista or espresso machine experience is a plus.
- Flexible availability, including weekends.
- Food handler’s and RBS certification (or willingness to obtain one).
- Bilingual skills are preferred but not required.
What We Offer
- Competitive pay and tips.
- A supportive and positive team environment where your contributions are valued.
- Staff discounts and free coffee to fuel your day.
Ready to Apply?
If this sounds like the role for you, we’d love to hear from you! Apply today and take the next step in your hospitality journey with our Winchester location. Let’s create something amazing together!
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