Job Description
Job Title: OPERATIONS MANAGER
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Full-time Position
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Reporting to HEAD OF STORE OPERATIONS
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Purpose
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As Operations Manager WOMEN'S, you execute store operations, focusing on the stockroom, to support sales and customers. You are dynamic and operationally minded, with a strong ability to organize and execute tasks. You will also be analytical, with the ability to read reports and draw conclusions
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Key Responsibilities
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- Help the Head of Store Operations organize store operations based on operational KPIs to optimize and improve performance.
- Manage warehouse stock and merchandise flows, taking into account the Sales Manager's criteria.
- Execute replenishment and verify its location in the plant.
- He supervises the back processes: checkout, fitting rooms, size collection, and online collection, so that they are executed well and provide good customer service.
- Run omnichannel-related processes (SINT, IPOD, STORE MODE, CC).
- Help the Head of Store Operations Manager implement new projects and operational updates.
- Assist the Head of Store Operations Manager and manage the external team.
- Use analytics tools and track KPIs to improve in-store processes.
- Supervise and take responsibility for store devices and track technology incidents.
- Maintain continuous communication and provide feedback with your supervisor (Head of Store Operations Manager) and all teams within the store (section managers, experts, specialists)
- Continuously train teams in their area.
- Help the Head of Store Operations Manager develop the store's operational team.
- You are responsible for compliance with occupational risk prevention, health, and safety regulations.
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Eligibility Requirements
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- Must have completed a 90-day introductory period in the current position.
- Must be in good standing with respect to job performance.
- Must have completed and passed a skills assessment in store
- Must have completed LEAP training
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Featured benefits
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Child care support, paid maternity leave, paid paternity leave, Commuter benefits, Student loan assistance, Tuition assistance, Disability insurance
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