Job Description
Job Description
Apex Auto Center is a full-service tire and auto repair shop in Sacramento. We’re hiring an experienced Automotive Service Writer to run the service counter, turn technician findings into accurate estimates, and sell tires, maintenance, and repairs with confidence. You’ll own the customer experience from check-in through pickup.
Full-time, on-site in Sacramento. Pay is $25–$30 per hour, depending on experience.
What you’ll do
• Greet customers, document vehicle concerns, and open accurate repair orders.
• Work with technicians to understand findings, confirm parts and labor, and build itemized estimates and final invoices in shop management software.
• Present tire and repair options, explain what’s urgent and what can wait, handle objections, and confidently ask for the sale. Get and document approval before work begins.
• Keep customers informed about progress, pricing changes, and pickup times. Follow up on deferred work and close out repair orders accurately.
What you’ll bring
• At least 3 years of experience as an automotive service writer or service advisor.
• Working knowledge of tires, brakes, suspension, alignments, preventive maintenance, and common mechanical repairs.
• A track record of selling automotive service. You can explain value in plain language, recommend work based on vehicle condition, and earn approvals without pressure.
• Experience preparing accurate parts and labor estimates, repair orders, and invoices in shop management software.
• Professional phone and in-person communication, attention to detail, and the ability to manage multiple jobs at a busy service counter.
Apply with your résumé and a brief example of a repair or tire recommendation you sold. Tell us how you explained the options and earned the customer’s approval.
We’ll reach out through ZipRecruiter to arrange a brief phone interview before inviting candidates to the shop.
\nCompany Description
Apex Auto Center is a full-service automotive repair and tire shop in Sacramento, California. We handle tires, alignments, brakes, diagnostics, preventive maintenance, and mechanical repairs.
Company Description
Apex Auto Center is a full-service automotive repair and tire shop in Sacramento, California. We handle tires, alignments, brakes, diagnostics, preventive maintenance, and mechanical repairs.