<h3>Job Description</h3>
Job Description
We are seeking an Optical Customer Service Specialist to join our team! You will be responsible for helping registering patients for their appointments and assisting them with eyewear and contact lens purchases. Responsibilities:
<ul>
<li>Handle patients' inquiries and concerns</li>
<li>Assist patients with eyewear selection and provide knowledgeable recommendations</li>
<li>Adjust, fit, and perform minor repairs to meet patient's individual needs</li>
<li>Document and update patient records based on interactions</li>
<li>Reception and schedule appointments</li>
</ul>
​Qualifications:
<ul>
<li>Previous experience in customer service and sales in the optical field</li>
<li>Ability to build rapport with patients</li>
<li>Ability to prioritize and multitask</li>
<li>Positive and professional demeanor</li>
<li>Excellent written and verbal communication skills</li>
</ul>

Optician/Customer Service Specialist

Job Description