Job Description
Job Description
- Install, Move, Add, Change tasks with end-user desktops and laptops.
- Image computers for deployment.
- Onsite audits of existing IT asset inventory,
- Collecting IT inventory data, comparing against information on file, take action to chase and solve discrepancies.
- End-user orientation and troubleshooting of PC assets.
- Preventive checks on end-user hardware (computers, monitors etc).
- Administrative tasks .
- Disposal of old equipment.
- Experience with IT tracking and barcode scanners.
- Experience with ticketing software, ServiceNow a plus.
- Experience imaging and configuring PCs.
- Basic computer troubleshooting skills.
- Excellent customer service skills.
- Strong background in Windows Operating Systems
- Basic MS Office knowledge.
- A valid driver"s license and proof of auto insurance.
- Ability to manage time effectively.
- Ability to effectively communicate technical information to a non-technical audience.
- Ability to walk, bend, and lift equipment up to 50 pounds, and engage in labor related duties of connecting computer equipment.
High school diploma or equivalent required. Typically requires a minimum of 2 years of related experience.
Attendance and schedule adherence are requirements of this position.