Job Description
Job Description
Work from Home - Full-time
Hiring in these states - AZ, FL, IL, MO, OK, TX
1 Year 3rd Party Collection Experience Required.
Optio Solutions is seeking a motivated Remote Collection Representative to manage past-due accounts, communicate with consumers, and secure payments while maintaining a professional and compliant approach. Earnings potential of $35,360.00 - $55,000 annually (includes hourly rate and bonus opportunity).
The ideal candidate will have at least 1 year 3rd party collections experience, along with strong organization and communication skills.
Responsibilities:
- Make and receive phone calls in compliance with FDCPA guidelines and various regulatory agencies and state and local laws
- Negotiate and secure payment arrangements
- Meet collection and performance goals
- Maintain call volume and collection targets
- Collaborate with team members and work effectively under pressure
- Complete additional duties as assigned
Qualifications:
- Basic math and computer skills
- Solid verbal communication and negotiating skills
- Ability to work in a fast paced environment, under pressure with strict deadlines
- Professional demeanor in high-stress situations
- Maintain confidentiality at all times
- Able to work well independently
Benefits & Perks:
- Comprehensive benefits package including Medical, Dental, and Vision coverage
- 401(k) with company match to support your future
- Tuition Reimbursement to help you grow professionally
- Paid Time Off for work-life balance
Optio Solutions, LLC. is a company focused on improving clients’ ROI and protecting their brands through extensive financial services experience, advanced technology, certified data security, legal compliance, and professionally designated staff. Optio is a member of ACA International and the California Association of Collectors. The company is headquartered in Petaluma, California, with additional team members working remotely across the country.
Be part of a supportive, fast-paced team that celebrates hitting goals and rewards success. APPLY NOW!