Accounts Receivable Collection Specialist

Job Description

Job Description

Monday-Friday 8am-5:00pm

SUMMARY:

The Accounts Receivable/Collections Specialist is responsible for securing revenue by verifying and posting receipts; and resolving discrepancies. The Accounts Receivable/Collections Specialist processes, checks, and completes invoices, and answers day to day billing related questions. This position processes and produces client billing.

JOB FUNCTION/PURPOSE

• Reviews new customer credit application performs credit checks and provide credit recommendation for Controller’s or CFO’s approval.
• Communicates with the sales and sales support teams to ensure everything is properly accounted for. Produces weekly aging reports and bi-monthly delinquent reports.
• Support in processing customer invoices daily.
• Resolves collections by examining customer payment plans, payment history, credit line, and coordinating contact with Collections Specialist.
• Works cohesively with internal departments to research and resolve billing errors.
• Handles customer inquiries for payment application status, payment issues, billing issues, business critical issues, refunds, and a variety of other customer service duties.
• Maintains updated and accurate vendor files.
• Provides excellent customer service by responding to account inquiries and researching account history for both internal and external customers.
• Researches and allocates customer payments and or prepares refunds, as needed.
• Processes credit card payments and refunds.
• Researches returned mail and updates address information in system.
• Handles Cardholder inquiries regarding charges.
• Researches and reconciles charge backs.
• Processes credits to customer accounts for product returns, freight charges and tax.
• Posts customer payments by recording checks and credit card transactions.
• Posts revenues by verifying and entering transactions from bank wires and local deposits.

Requirements:

• BS in Accounting or Finance or related field with 2-3 years of relevant experience
• MUST have experience with collections
• Strong organizational skills and attention to detail are a must have
• Proficiency with Microsoft Office
• Basic accounting knowledge, including journal entry preparation, general ledger accountsreconciliation
• Strong interpersonal and communication skills; experience in effectively communicating key data
• MUST be authorized to work in US