Job Description
Job Description
The Medical Assistant/Receptionist plays a vital role in healthcare settings by providing both clinical assistance to medical staff and administrative support at the front desk. This position requires excellent communication skills, multitasking ability, and a friendly demeanor to ensure patient comfort and smooth office operations.
Responsibilities
- Greet and check in patients, verifying personal and insurance information
- Schedule patient appointments and manage the reception area
- Assist medical staff with clinical tasks such as taking vital signs and preparing patients for exams
- Maintain patient records accurately and handle confidential information
- Answer phone calls and respond to patient inquiries professionally
- Process billing and handle insurance documentation as needed
- Ensure the cleanliness and organization of the reception and clinical areas
- Coordinate communication between patients, medical staff, and other departments