Medical Assistant/Receptionist
Healthcare
Job Description
Job Description
The Medical Assistant/Receptionist plays a dual role in providing essential support to medical staff and ensuring an efficient and welcoming front office environment. This position requires excellent organizational skills, patient interaction, and the ability to manage administrative tasks effectively in a healthcare setting.
Responsibilities
- Greet and check in patients, verifying personal and insurance information.
- Schedule and confirm patient appointments.
- Maintain accurate patient records and handle confidential information securely.
- Assist healthcare professionals with clinical tasks and patient care as needed.
- Answer phone calls and respond to patient inquiries promptly and courteously.
- Manage insurance billing and process payments.
- Ensure the reception area is organized and welcoming.