Job Description
Job Description
The Medical Assistant/Receptionist plays a dual role in supporting clinical staff with patient care tasks and managing front-office operations. This position ensures smooth patient flow, accurate record keeping, and a welcoming environment for patients.
Responsibilities
- Greet and check in patients upon arrival
- Answer phone calls and schedule appointments
- Assist medical staff with basic clinical tasks and patient preparation
- Maintain accurate patient records and update databases
- Collect patient information and vital signs
- Coordinate communications between patients and providers
- Handle billing and insurance verification as needed
- Ensure cleanliness and organization of the reception area